Dynatrace sells software that monitors companies’ apps and infrastructure and wants its AI agents to make engineers’ jobs easier. An agent that gets in the way is a bad agent and should be dropped, said Sean O’Dell, a principal product marketing manager at the company.
Dynatrace's view is that AI apps should be monitored like any other app. They still run alongside older systems, including mainframes, and when something breaks, teams need to know what it cost and why it happened. Their Bluebox agent, introduced in July, compares a team’s code with production data and proposes a fix as a pull request. Engineers can review it or let it run without them. The goal is fewer alerts, delivered in the tools developers already use, such as Claude and Codex, rather than in a separate dashboard.
Learn more from The New Stack around the latest around Dynatrace's latest development:
Dynatrace’s new agents can reveal the single hardest part of AI operations
Beyond automation: Dynatrace unveils agentic AI that fixes problems on its own
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